A shipping fee of 125 TL is charged for orders up to 1350 TL. Shipping is free for orders over 1350 TL. Orders placed before 14:00 are handed over to the courier on the same day. Orders placed outside of business days will be shipped on the next business day. Depending on the distance of the delivery address from Istanbul, the courier company will deliver your order within 1-3 days.

Delivery times for custom-made products vary according to production time. Delivery information and lead times for such products are specified on the product pages.

In case of any disruption caused by us, you will be notified based on your membership information. Therefore, it is important that your membership information is complete and accurate. Deliveries are not made on public holidays and weekends.

All products you select are shipped by MNG Kargo, our contracted courier company.

The products you purchase will be notified to you via a confirmation email. In the event that any of the products you have selected are out of stock, an email will be sent to you regarding the matter and you will be informed of the date the product will be back in stock.

panterstore.com is an online shopping site. It allows multiple users to shop at the same time. Although rare, it is possible for consumers to purchase the same product and the product may run out of stock. In this case;

If the product you paid for online is no longer in our stock, the customer is notified. The payment is refunded via the original payment channel.