Security

Shopping Security and SSL Certificate

All purchases made on our site with your credit card are secured with a Geotrust RapidSSL certificate. Your card information is encrypted and transmitted with 128-bit protection. You can identify when the SSL (Secure Socket Layer) connection is active by the lock icon that will appear right next to your browser's address bar when you navigate to the page where you enter your card information during the ordering process.

The lock icon located in the bottom right corner of the page where you enter your credit card information indicates that this page is encrypted with SSL, and clicking on it will indicate which company the encryption belongs to. The membership and personal information you use while registering on our website are kept confidential and cannot be shared with anyone without your consent. SSL software ensures that the flow of information between the customer, the business, and the bank is carried out in an encrypted manner using 64-bit technologies, which are mathematically very difficult and technically challenging to decipher.

Privacy and Cookie Policy

Privacy Policy:

As Panter Kırtasiye İç ve Dış Tic. Ltd. Şti. ("Panter Kırtasiye"), we work to protect the privacy of our members who use our site in order to ensure that our users benefit from our services in a secure and complete manner. Accordingly, this Panter Kırtasiye Privacy Policy ("Policy") has been prepared to ensure that our members' personal data is processed in full compliance with the Personal Data Protection Law No. 6698 ("Law") and to inform our users in this regard. The panterstore.com cookie policy is an integral part of this Policy. The purpose of this Policy is to determine the terms and conditions regarding the use of personal data shared with Panter Kırtasiye by the members/visitors/users (collectively referred to as "Data Subject") of the websites and mobile application operated by Panter Kırtasiye (collectively referred to as the "Platform") or personal data generated by Panter Kırtasiye during the Data Subject's use of the Platform.

Which Data Is Processed?

Listed below are the data processed by Panter Kırtasiye that are considered personal data in accordance with the Law. Unless explicitly stated otherwise, the term "personal data" within the scope of the terms and conditions presented under this Policy shall encompass the following information:

• Identity Information
• Contact Information
• User Information
• User Transaction Information
• Transaction Security Information
• Marketing Information
• Request/Complaint Management Information

In accordance with Articles 3 and 7 of the Personal Data Protection Law, data that has been irreversibly anonymized shall not be considered personal data pursuant to the provisions of the aforementioned law, and processing activities regarding this data will be carried out without being bound by the provisions of this Policy.

Purposes of Personal Data Processing

Panter Kırtasiye may process the personal data provided by the Data Subject for purposes including: membership registration and account creation, keeping related records, enabling the Data Subject to benefit from the services provided through the Platform, detecting system errors and monitoring performance, improving the functioning of the Platform, providing maintenance, support, and backup services; performing the necessary work by business units and executing relevant business processes to enable relevant persons to benefit from products and services offered by Panter Kırtasiye; planning and executing activities necessary for customizing and promoting these products and services to relevant persons according to their tastes, usage habits, and needs; performing the necessary work by relevant business units for the execution of commercial activities carried out by Panter Kırtasiye and executing associated business processes; and ensuring the legal, technical, and commercial-business security of Panter Kırtasiye and the persons with whom it has a business relationship, as well as planning and executing Panter Kırtasiye's commercial and/or business strategies.

Personal Data to be Processed in Line with the Explicit Consent of Data Subjects and Processing Purposes

Within the scope of the Data Subject's explicit consent, Panter Kırtasiye may process data and share this data with the parties mentioned below in order to improve the user experience by tracking the Data Subjects' movements on the Platform, create statistics, perform profiling, conduct direct marketing and re-marketing, create and transmit special promotion offers to the Data Subject, and use the data obtained in this context in all kinds of advertising and material content.

Transfer of Personal Data:

Panter Kırtasiye may transfer the personal data of the Data Subject and the new data obtained using this personal data to third parties from whom Panter Kırtasiye receives services, limited to the provision of such services, in order to achieve the purposes determined by this Privacy Policy. Panter Kırtasiye may share this data with third parties such as outsourced service providers (including those sending SMS), hosting service providers, law firms, research companies, and call centers for the purposes of improving the Data Subject experience (including improvement and personalization), ensuring the security of the Data Subject, detecting fraudulent or unauthorized use, operational evaluation research, resolving errors related to Platform services, and achieving any of the purposes included in this Privacy Policy.

Personal data may be shared with Panter Kırtasiye İç ve Dış Tic. Ltd. Şti. company officials, shareholders, business partners, suppliers, legally authorized public institutions and organizations, and legally authorized private institutions within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law, and may be transferred abroad within the framework of the procedures and principles indicated in Article 9 of the Law and the decisions of the Personal Data Protection Board, limited to these purposes.

Method and Legal Basis for Collecting Personal Data

Personal data is collected through the Platform and in electronic environments. Personal data collected for the legal reasons mentioned above can be processed and transferred for the purposes specified in Articles 5 and 6 of the Law No. 6698 and in this Privacy Policy.

Rights of the Personal Data Subject

Data subjects have the right to learn whether personal data relating to them is being processed, and to request information if such data has been processed,

To learn the purpose of processing personal data and whether they are used in accordance with their purpose, and to know the third parties to whom personal data is transferred domestically or abroad,

To request the correction of personal data if it has been processed incompletely or incorrectly, and to request that the transaction made in this context be notified to the third parties to whom the personal data has been transferred,

To request the deletion or destruction of personal data in the event that the reasons requiring its processing disappear, even though it has been processed in accordance with the Law and other relevant legal provisions, and to request that the transaction made in this context be notified to the third parties to whom the personal data has been transferred,

To object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems, and to request the compensation of damages in case of loss due to unlawful processing of personal data. Requests regarding the exercise of these rights may be submitted by personal data subjects using the methods specified in the Policy on the Processing and Protection of Personal Data prepared by Panter Kırtasiye under Law No. 6698, available at www.panterstore.com. Panter Kırtasiye will conclude these requests within thirty days. Panter Kırtasiye reserves the right to charge a fee based on the fee schedule (if any) determined by the Personal Data Protection Board regarding the requests.

Cookie Policy:

As Panter Kırtasiye İç ve Dış Tic. Ltd. Şti. ("Panter Kırtasiye"), we work to protect the privacy of those who use our site in order to ensure that our users benefit from our services in a secure and complete manner. As with most websites, Cookies are used on panterstore.com ("Sites") and the mobile application (collectively referred to as the "Platform") to show personalized content and advertisements to visitors, perform analytical activities within the sites, and track visitor usage habits. This Cookie Policy is an integral part of the panterstore.com Privacy Policy.

Panter Kırtasiye has prepared this Cookie Policy ("Policy") to explain which Cookies are used on the Site and how users can manage their preferences in this regard. We recommend that you review the panterstore.com Privacy Policy for more detailed information regarding the processing of your personal data by Panter Kırtasiye.

What is a "Cookie"?

Cookies are small text files stored on your device or network server by the websites you visit through browsers. Cookies are created by servers associated with the website you are visiting. In this way, the server can understand this when the visitor visits the same site again.

Cookies do not contain personal data such as the visitor's name, gender, or address. For more detailed information about cookies, you can visit www.aboutcookies.org and www.allaboutcookies.org.

Which Cookies Are Used?

Cookies can be categorized in terms of their owners, lifespans, and purposes of use:

According to the party placing the cookie, Platform cookies and third-party Cookies are used. While Platform cookies are created by Panter Kırtasiye, third-party cookies are managed by different companies that have a partnership with Panter Kırtasiye.

According to the duration of activity, session cookies and persistent cookies are used. While session cookies are deleted when the visitor leaves the Platform, persistent cookies can remain on visitors' devices for various periods depending on the area of use.

According to the purposes of use, technical cookies, verification cookies, targeting/advertising cookies, personalization cookies, and analytical cookies are used on the Platform.

Why Are Cookies Used?

On the Platform, Cookies are used for the following purposes:

To perform the basic functions necessary for the operation of the Platform. For example, ensuring that products in the shopping cart of Panter Kırtasiye members do not disappear during their visit. Ensuring that logged-in members do not need to re-enter their passwords while visiting different pages on the Platform.

To analyze the Platform and improve the performance of the Platform. For example, the integration of different servers on which the Platform operates, determining the number of visitors to the Platform and making performance settings accordingly, or making it easier for visitors to find what they are looking for.

To increase the functionality of the Platform and provide ease of use. For example, sharing on third-party social media channels through the Platform, remembering the user name information or search queries on the visitor's subsequent visit to the Platform.

To perform personalization, targeting, and advertising activities. For example, displaying advertisements linked to visitors' interests based on the pages and products they view.

How Can You Manage Your Cookie Preferences?

Panter Kırtasiye attaches great importance to enabling users to exercise their preferences regarding their personal data. However, preference management is not possible for some Cookies that are mandatory for the operation of the Sites. We would also like to remind you that if some Cookies are turned off, various functions of the Sites may not work.

Information on how to manage preferences regarding Cookies used on the Platform is as follows:

Visitors have the opportunity to personalize their preferences regarding cookies by changing the browser settings they use to view the Platform. If the browser in use offers this possibility, it is possible to change preferences regarding Cookies through browser settings. Thus, although it may vary depending on the possibilities offered by the browser, data subjects have the opportunity to prevent the use of cookies, prefer to receive a warning before cookies are used, or disable or delete only some Cookies. Although preferences on this subject vary depending on the browser used, a general explanation can be found at https://www.aboutcookies.org/. Preferences regarding cookies may need to be made separately for each device from which the visitor accesses the Platform.

To turn off Cookies managed by Google Analytics: https://tools.google.com/dlpage/gaoptout

To manage the personalized advertising experience provided by Google: https://www.google.com/settings/ads

Preferences regarding cookies used by many companies for advertising activities can be managed via Your Online Choices.

The settings menu of the mobile device can be used to manage Cookies via mobile devices.

What Are Your Rights?

In accordance with Article 11 of the Personal Data Protection Law No. 6698, visitors have the right, by applying to Panter Kırtasiye, to learn about themselves:

Whether personal data is processed,

To request information if personal data has been processed,

To learn the purpose of processing personal data and whether they are used in accordance with their purpose,

To know the third parties to whom personal data is transferred domestically or abroad,

To request the correction of personal data if it has been processed incompletely or incorrectly, and to request that the transaction made in this context be notified to the third parties to whom the personal data has been transferred,

To request the deletion or destruction of personal data in the event that the reasons requiring its processing disappear, even though it has been processed in accordance with the Law and other relevant legal provisions, and to request that the transaction made in this context be notified to the third parties to whom the personal data has been transferred,

To object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems,

To request the compensation of damages in case of loss due to unlawful processing of personal data.

When these rights are submitted by personal data subjects using the methods specified in the Policy on the Processing and Protection of Personal Data prepared by Panter Kırtasiye under Law No. 6698, they will be evaluated and concluded in any case within 30 (thirty) days. Although it is essential that no fee be charged for the requests, Panter Kırtasiye reserves the right to charge a fee based on the fee schedule determined by the Personal Data Protection Board.

Panter Kırtasiye aims to provide its users with detailed explanations about the scope and purposes of Cookie usage and to inform its users about Cookie preferences through the Privacy Policy ("Policy"). In this respect, it is accepted that consent is given to the use of Cookies if the Cookie information warning on the Platform is closed and the Site continues to be used. Users always reserve the right to change their Cookie preferences.

Panter Kırtasiye may change the provisions of the Policy at any time. The current Policy becomes effective on the date it is published on the Platform.